Empleo para Key Account Manager (KAM) (1 Vacante) #173316

Key Account Manager (KAM) en CIUDAD DE GUATEMALA

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1. perform the general planning of the department, decision making and conflict solutions. 2. elaborate the annual budget of the department. 3. monitor the budget and controls spending, focusing on resource management and capital planning. 4. increase workforce competencies through the application of onboarding processes, training, coaching and followup of performance. 5. plan a training and personnel development model for staff members. 6. identify, analyze and prioritize the training needs or deficiencies of staff members in short, medium and longterm personnel together with those responsible for the different areas. 7. develop integration and motivation activities within all levels of the company.

Key Account Manager (KAM) en CIUDAD DE GUATEMALA

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The way we manage our company is built on the belief that, by giving a wow service to our partners, we will be able to change the ondemand delivery market. how are we doing this? by paying attention to small details. glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers their products in less than 60 mins. as account manager senior, you will be a key role in the glovo partner operations team. you will: own strategic partner relationships end to end, including understanding p&l tracking, managing deep product integrations, leading comarketing efforts to drive awareness and activation, and ensure operational excellence onboard new partners on our platform by providing them all the necessary tools and information to start working be responsible for our partners business performance track and reporting of performance metrics. lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties get feedback from our partners and translate it into product, marketing and operations improvement requierements: minimum 3 years of experience in account management and/or business consultant. problem solver, perfect written and spoken communication customer obsession proactive, organized, and obsessed with details benefits: a generous invitation to our employee phantom shares program social benefits (free glovo credits, fresh fruit every day, free wednesday lunches, beers on fridays) the opportunity to change the world and see how everyone uses the product you build work in an international, dynamic and passionate environment with a great company culture scale with a rapidly growing startup,, dynamic and passionate environment, and play a role in transforming how we access our cities.

Key Account Manager (KAM) en CIUDAD DE GUATEMALA

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Operations manager join the #vxiexperience! if you take pride in providing customer service excellence! vxi is a great place to build your career! we are currently hiring high performing operations managers for our many fortune 500 clients. overview: ensure that the client and internal goals are met, through effective and efficient administration and execution of the operation department processes and procedures functions, activities and frequency: supervise and ensure the alignment of the operations department to the organizational strategic planning, that implies: coordinate, lead, design, develop and approve the strategic plan, annual of: the department the annual operative plan of the area, with the support of the rest of the collaborators of the department execute, coordinate and implement the annual operational plan and budget of operations department in response to the strategic plan, daily support, design, implement and monitor policies, processes and procedures for the area, when it is requested coordinate and ensure the operation functions well and that the metrics are achieved, that implies: supervise, control and monitor logins, schedules, attendance, etc and do reports, daily analyze processes and introduce changes in order to improve efficiencies and quality, daily give feedback and coaching to supervisors and agents, when it is requested coordinate trainings, with training area supervise and ensure that the protocol is comply, this implies: execute monitor calls, daily coordinate, summarize and collect call center trends and data for regular performances reports, daily supervise, transfer and communicate improvements of the processes to the training area, when it is requested supervise and ensure that financial metrics and objectives are being complied, daily supervise to the team of supervisors and qa analyst, this implies: administer, develop and execute motivational activities, when it is requested coordinate and manage budget of incentives according to performance and metrics, when it is requested conduct staff performance reviews, assess, needs, meetings and others, daily. requirements: bachelor degree or at least enrolled in one. perfect attendance. minimum of 3 years of sales experience in the call center industry. minimum of 3 year of experience managing teams. full schedule availability. skills: practice positive leadership. conflict resolution. time and priority management. problem solving. stress management. computer and excel. desired: previous experience sales for bpo salary according to experience.

Key Account Manager (KAM) en CIUDAD DE GUATEMALA

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Objective: guarantee the efficiency of the administrative and human resources development processes, ensuring the alignment of the department to the organizational strategy functions lead, design, develop and approve the strategic plan of the department. coordinate and implement the budget of the department control of compensations management (extra hours, discounts, leaves, others) for payroll payment. establish methodology for job evaluation, salary scales, benefits establish policies, processes and procedures that guarantees the compliance with current labor legislation approve, supervise and advise on organizational structures, the implementation and administration of training and development processes, the administration of performance evaluation mechanisms, career development, and the strategy for a healthy organizational climate/environment * supervise and develop the best strategies for talent acquisition * requirements * 5 years as hr manager in bpo and contact centers *industrial psychology, business administration, or similarmba, master's degree in human resources.

Key Account Manager (KAM) en CIUDAD DE GUATEMALA

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Data base management reporting communication to highend staff keep tracking of staff performance evalulate and manage integrated data offers solutions to data processing and adminitration.

Key Account Manager (KAM) en CIUDAD DE GUATEMALA

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Encargado de la elaboración de planes estratégicos que apoyen el crecimiento de la marca. prestaciones de ley plaza fija parqueo.

Key Account Manager (KAM) en CIUDAD DE GUATEMALA

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Objetivo planificar, gestionar y ejecutar los recursos de organización multinacional, así como llevar control de las distintas áreas y supervisar las actividades, procesos y políticas de la organización funciones organizar, supervisar y evaluar las actividades administrativas, financieras y contables correspondientes a los procesos de la empresa elaborar y proponer el presupuesto anual evaluar, proponer y dar seguimiento a proyectos enfocados a la mejora continua gestionar y supervisar cobros, facturación y negociaciones con clientes gestionar y autorizar procesos con proveedores supervisar control de jornadas y horas consolidar y analizar información contable de auditoría presentar resultados financieros periódicamente supervisar, asegurar que la empresa cumpla con la legislación local en materia tributaria y fiscal requerimientos licenciado en cpa, administrador de empresas o ingeniero industrial maestría en administración y/o finanzas conocimientos y habilidades manejo de finanzas, elaboración y análisis de presupuestos comprensión de contabilidad general administración, logística, infraestructura liderazgo, confidencialidad negociación.

Key Account Manager (KAM) en CIUDAD DE GUATEMALA

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Objetivo general: búsqueda y generación de leads y la creación de nuevas oportunidades para el crecimiento del negocio con clientes nuevos, desarrollar mercados y clientes con una visión a largo y explorar fuentes de ingresos alternativas. requisitos título de mercadólogo, ingeniero o administrador de empresas, deseable máster en gestión comercial.

Key Account Manager (KAM) en CIUDAD DE GUATEMALA

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Profesional en ingenieria electrónica,, específicamente en gestión de servicios y proyectos de ti yo programas locales y/o regionales certificación pmp / deseable itil.